Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our travel agency services. By engaging with our services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information: We collect your name, contact details, billing information, and other necessary details to facilitate your hotel bookings.

Booking Information: Details of your hotel reservations, including check-in and check-out dates, special requests, and preferences.

How We Use Your Information

Booking Facilitation: We use your information to process and confirm your hotel reservations.

Communication: We may use your contact details to communicate with you regarding your bookings, updates, and promotions.

Service Improvement: Your data helps us analyze and improve our services, ensuring a better user experience.

Information Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Access to your data is restricted to authorized personnel only.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.

Trusted third parties involved in facilitating your bookings (e.g., hotels, payment processors) may receive necessary details to fulfill the services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Upon request, we may delete or anonymize your data, subject to legal obligations.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience and collect data on website usage.

You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Policy Changes

We reserve the right to update this Privacy Policy. Any changes will be communicated through our website, and the updated policy will apply to new data collected.

Contact Information

For privacy-related inquiries or to exercise your rights regarding your personal information, please contact our Data Protection Officer at [DPO email/phone].

International Data Transfers

If your data is transferred outside of your country, we will ensure that appropriate safeguards are in place to protect your information.

Consent

By using our services, you consent to the collection, processing, and storage of your personal information as outlined in this Privacy Policy.

Compliance with Laws

We comply with applicable data protection laws and regulations in the jurisdictions where we operate.